Help & FAQs - Fitted.ng

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Help & FAQs

How is Fitted better than my tailor?

Three reasons!

Screening Exams: We test tailors for pattern cutting, accuracy, and speed. Only the top 10% tailors pass and work on our platform.

Convenience: We are your dedicated Outfit Custodian - monitoring and informing you on the stages of your order: from measurement, to fabric selection, delivery and customer care.

Quality Assurance: We ensure that your outfit matches the features requested, examine the quality of the tailoring, make adjustments where required, and confirm the fitting to your measurements, before delivering to you.

My outfit doesn't fit perfectly, or the outfit design isn't exactly what I asked for. What do I do?

We're sorry to hear that. In the unlikely case that an outfit doesn't fit or something isn't perfect, we offer free sizing alterations and adjustments. Please call us at +234 908 368 0999, send us an email to info@fitted.ng, or message us on whatsapp (+234 908 368 0999) with the details of your order and we'll be happy to help!

I want a style you don't have. Can I still get Fitted?

Yes, we make outfits using the pictures and details you provide. Click here to request a custom tailored style.

What is your Returns policy?

Each outfit is made to order and just for you, so we don't accept returns but we provide free sizing alterations or adjustments as required.

I live outside Nigeria. Can I still place an order?

Of course! We ship globally to you, wherever you are.

or Send us a Message

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